Proof - Proof from real operations
Assist IQ builds systems for work that has to happen reliably, not demonstrations designed for a sales call. These three cases show the range: a controlled online will-writing operation, a compliance-grade management system for well intervention, and the recurring administration behind a property portfolio. Each account separates what is proven from what has not been measured.
01
Three businesses. Three different operating problems.
The useful question is not whether a workflow contains AI. It is whether the work moves, the controls hold and a person can see when judgment is required. Our case studies explain the operational problem first, then the technology and the human control around it.
| Case study | Operating problem | System built | What it proves |
|---|---|---|---|
| ScottishWill | Making an important, easily deferred service accessible from home | Guided intake, deterministic document logic, case automation and human review | One person can carry the administration that would otherwise need four |
| HALO Intervention Services | Paper-heavy well-intervention processes and compliance work | Electronic processes plus an ISO 9001 and management system designed around automation | Automation can be built into compliance rather than added afterwards |
| PCMG Property | Repeated expense handling, certificates, insurance and renewal chasing | Automated expense handling and zero-touch compliance reminders | Routine property administration can keep moving without living in one person's head |
We have not added revenue figures, invented time savings or written testimonials on a client's behalf. A missing result stays missing until it can be supported.
02
ScottishWill: controlled automation around a legal document.
ScottishWill brings will writing into people's homes through a guided online journey. The customer provides the required information, deterministic logic produces the legal document, and automations handle case movement, completeness checks and fulfilment. No large language model touches the legal document itself. Human judgment stays where it belongs.
The operating result is clear without publishing sensitive financials: one person carries the administration that would otherwise need four. Without the process and pricing this makes possible, the business would not be viable.
Read the ScottishWill case study. It connects directly to professional-services automation and managed operations.
03
HALO: compliance built into the workflow.
HALO Intervention Services needed to move an established paper-based well-intervention approach into modern electronic operations. The work focused on processes that reduce manual hours while helping people complete work properly, with traceability and control preserved.
The same automation principles were used to generate the ISO 9001 and wider management system. The important point is not that paper became software. It is that compliance became part of how the operation runs.
Read the HALO case study. It shows the Business Operating System approach in a compliance-heavy environment.
04
PCMG Property: recurring admin without recurring attention.
Property administration becomes heavy through accumulation: expenses, insurance, gas certificates, renewals and the small chases that arrive throughout the year. PCMG Property uses automated expense management and zero-touch compliance reminders to keep those obligations visible and moving.
People call property passive income. It only starts to feel passive when the paperwork and reminders are systemised.
Read the PCMG Property case study. It connects to our work for hospitality and property operators and the practical guide to automating a business with AI.
05
What we will and will not claim.
We will name the system, the operational problem and the result we can support. We will not create a percentage because it would look good in a card, publish a private client detail without permission or turn an in-progress engagement into a finished case study.
That standard makes this proof library smaller. It also makes it useful. If you are assessing an automation partner, ask every provider what is live, what remains human, what happens when the system fails and which outcome can be independently supported.
Compare Scottish AI automation agencies honestly. Or book an AI Ops Review to map the first useful system in your own business.
Tell us about your business
Tell us what keeps landing back on your desk. We’ll look at how the work really moves, where it gets stuck, and which part is worth fixing first.
The AI Ops Review is £750. It gives you a written plan, a clear order of attack, and an honest view of what should stay human.
No prep. No data handover. Start with the problem, not the software.